POVs

• Spend too much time on unnecessary progress
• Someone will forget the time when the washing progress finish
• Too many uncertain factors
• Get the wrong or lost clothes and don’t know how to return them
• Don’t know how to contact other users
• Don’t like others touching their clothes
• Left for too long and the clothes will smell bad
• Don’t have any coins for the washing machine

Goals

• Hope that doing the laundry can be more efficient
• Get a reminder to remind the finish time
• Provide a way to contact the other users